Privacy Policy – BDG Play

This Privacy Policy applies to the official BDG Play website and platform, accessible at https://bdgplay.pro and through the official BDG Play Android application. "BDG Play," "we," "us," or "our" refers to the BDG Play platform and the team that operates and maintains it.

We are committed to protecting the privacy and personal data of everyone who uses our website, registers an account, plays games, or contacts our support team. This policy is designed to be clear and easy to understand so you know exactly what information we collect and why.

By registering an account, downloading the BDG Play APK, or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

BDG Play collects different types of information depending on how you interact with the platform. We only collect information that is necessary to provide the services we offer.

Account Registration Data

When you create a BDG Play account, we collect the mobile number you provide during registration, the password you create (stored in encrypted form only — we never store plain-text passwords), and any optional profile information you choose to add. If you enter a referral invitation code during registration, we also record which account referred you.

Device and Technical Information

When you access the BDG Play website or app, we automatically collect certain technical information about your device and connection. This includes your device type and model, your operating system version, your browser type and version (for website users), your IP address, and general location data (country or city level only — not precise GPS location). This information is used to ensure the platform works correctly on your device and to detect unusual activity patterns that may indicate security issues.

Payment and Transaction Data

When you make a deposit or withdrawal, we collect transaction details including the amount, date, time, the payment method category you used, and the transaction reference number. We do not store full UPI IDs, complete bank account numbers, or sensitive payment credentials on our servers. Payment transactions are handled through secure third-party payment gateways that are responsible for processing and securing financial data.

Game and Activity Data

We record your gameplay activity including game rounds played, predictions made, results received, and wallet balance changes. This data is used to display your game history and transaction records in your account dashboard, to calculate and credit any winnings or bonuses accurately, and to investigate disputes or questions raised through our support team.

Support Communications

When you contact our support team by email, we retain the content of your message along with your contact details and any attachments you provide. This information is used solely to respond to your query and to maintain a record of the communication for follow-up purposes.

BDG Play uses the information we collect for the following specific purposes only:

• Account Management: To create, verify, and maintain your BDG Play account and to provide you with access to all platform features.
• Payment Processing: To process deposits you initiate and to transfer withdrawal amounts to the payment method you have designated on your account.
• Game Service Delivery: To run game rounds, record your predictions and results, and credit winnings and bonuses accurately to your wallet.
• Account Security: To detect and prevent unauthorized access, fraudulent activity, and account misuse. Unusual login patterns or transaction behaviour may trigger security checks.
• Customer Support: To respond to questions, resolve disputes, and provide assistance related to your account or gameplay activity.
• Platform Improvement: To analyse general usage patterns (in anonymized form) to improve the performance, reliability, and features of the BDG Play platform.
• Legal and Compliance: To comply with applicable laws, regulations, and lawful requests from competent authorities where required.

We do not use your personal data for advertising profiling, we do not sell your data to third parties, and we do not use your data for any purpose other than those listed above.

BDG Play uses cookies and similar tracking technologies to operate the platform correctly and to improve your experience. A cookie is a small text file stored on your device by your browser when you visit a website.

Session Cookies

Session cookies are temporary cookies that are created when you log in to your BDG Play account on the website. They keep you logged in as you navigate between different pages during your session. These cookies are automatically deleted when you close your browser or log out of your account.

Persistent Cookies (Preference Cookies)

If you choose to use a "Remember Me" or "Stay Logged In" option on the platform, a persistent cookie is stored on your device to keep you logged in for a defined period. This cookie contains only a session token — not your password or payment details. It is stored for the duration you selected and deleted automatically when it expires or when you log out manually.

Analytics Cookies

We use Google Analytics (anonymized) to understand general usage patterns on our website — such as which pages are visited most frequently, how long users stay on different pages, and what devices visitors use. This data is collected in aggregate and anonymized form and cannot be used to identify individual users. You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out browser add-on.

Managing Cookies

Most browsers allow you to view, manage, and delete cookies through their settings. Disabling session cookies will prevent you from staying logged in to your BDG Play account and will affect core platform functionality. We recommend keeping session cookies enabled for the best experience.

BDG Play uses a limited number of trusted third-party services to operate the platform. These include secure payment gateway providers who process financial transactions, Google Analytics for anonymized website usage analysis, and cloud hosting infrastructure providers for platform operation and data storage.

Each of these third-party service providers is bound by their own privacy policies and by contractual obligations to handle your data securely and only for the specific purpose for which they have been engaged.

Our website or app may contain links to external websites, social media pages (YouTube, Instagram, Telegram), or partner sites listed in our footer. When you click on these links and visit external websites, you leave the BDG Play platform. BDG Play is not responsible for the privacy practices, content, or data handling of any external website. We encourage you to review the privacy policy of any external site you visit.

BDG Play does not sell, trade, rent, or share your personal data with third parties for marketing, advertising, or commercial purposes. Your personal information is not disclosed to any organization outside of what is described in this section.

We share your data only in the following specific and limited circumstances:

• Payment Processing: Your transaction details are shared with our payment gateway providers solely for the purpose of processing the financial transaction you have initiated.
• Platform Infrastructure: Our hosting and cloud infrastructure providers may have access to encrypted data as part of providing server and storage services. They are contractually prohibited from using this data for any other purpose.
• Legal Compliance: We may disclose information to competent legal authorities, courts, or regulatory bodies when required to do so by applicable Indian law or in response to a lawful request with proper legal authority. We will notify affected users where legally permitted to do so.
• Fraud Prevention: In cases of suspected fraud, account misuse, or criminal activity, we may share necessary information with relevant investigative or law enforcement authorities.

Outside of the above circumstances, your personal data remains within the BDG Play platform and is not disclosed to any individual, business, or organization.

BDG Play retains your personal data for as long as your account remains active on the platform. While your account is active, all registration data, game history, transaction records, wallet activity, and support communications are stored to allow you to use all account features and to resolve any future queries.

If you request deletion of your account, we will delete your personal data within a reasonable timeframe, except for data that we are required to retain for legal, regulatory, or accounting purposes. Transaction records and financial data may need to be retained for a legally specified period under applicable Indian financial regulations, even after account deletion.

Anonymized and aggregated usage data that cannot be linked back to any individual user may be retained indefinitely for platform improvement and analysis purposes.

As a BDG Play user, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about your account at any time by contacting our support team.
• Right to Correction: If any personal data associated with your account is incorrect, you can request that we correct it. Some information (such as your registered mobile number) can be updated through your account settings directly.
• Right to Deletion: You can request that we delete your personal data and close your account. Note that we may be required to retain certain financial or transaction records for legal compliance purposes even after deletion.
• Right to Object: You have the right to object to specific uses of your personal data where we process it based on legitimate interests rather than legal obligation.
• Right to Withdraw Consent: Where data processing is based on your consent (such as marketing communications), you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the BDG Play team at support@bdgplay.pro with your account details and a clear description of your request. We will respond within a reasonable time period.

BDG Play takes the security of your personal data seriously and implements appropriate technical and organizational measures to protect it against unauthorized access, loss, destruction, or modification.

• Encrypted Connections: All communication between your device and the BDG Play platform is transmitted over encrypted HTTPS connections to prevent interception.
• Password Encryption: Account passwords are stored only in securely hashed and encrypted form. We cannot read your password and no BDG Play team member will ever ask you for it.
• OTP-Based Verification: Sensitive account actions (such as login and withdrawals) require OTP verification to confirm they are being performed by the account holder.
• Access Control: Access to user data within our systems is restricted to authorized team members who require it to perform specific operational functions. All access is logged and monitored.
• Secure Payment Processing: Financial transactions are processed through certified payment gateway providers who comply with applicable payment security standards.

While we take all reasonable precautions to protect your data, no internet-based service can guarantee 100% security against all possible threats. We encourage you to use a strong, unique password for your BDG Play account and to never share your login credentials with anyone.

BDG Play may update this Privacy Policy from time to time to reflect changes in our platform features, data handling practices, or applicable laws and regulations. When we make significant changes to this policy, we will update the "Last Updated" date shown at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Continued use of the BDG Play platform after any updates to this policy constitutes your acceptance of the revised terms.

If we make changes that significantly affect how we use your personal data in ways that require your consent, we will take appropriate steps to notify you before those changes take effect.

If you have any questions about this Privacy Policy, want to understand how your personal data is used, wish to exercise your data rights, or have a privacy-related concern, please contact the BDG Play team directly:

• Email: support@bdgplay.pro
• Website: bdgplay.pro/contact
• Platform: bdgplay.pro

When contacting us for a privacy request, please include your registered mobile number and a clear description of your request or concern so we can locate your account and respond accurately. We aim to respond to all privacy-related requests within a reasonable timeframe.

For additional information about BDG Play, visit our About Us page. For responsible gaming resources and guidelines, visit our Responsible Gaming page.